AFTER YOU'VE PURCHASED
When Will My Order Be Processed?
We want to
make sure you get your items as quickly as possible. When ordering
please make sure you select the correct model and System Controller Type, For example (Linsn, Nova Etc.) (Hint. If the LED Screen Panel receiving card system Linsn sending Cards must compatible with LInsn Most Case is Same Brand), Because we
cannot modify your orders. Modifications or cancellations cannot be made
once the order is in the system.
Orders will be processed within 24 hours of ordering and be shipped the next day after the processing day.
All orders are handled and shipped out from our warehouse in Malaysia Please allow extra time for your order to be processed during holidays and sale seasons.
Shipping confirmation
A shipping confirmation is
emailed to you as soon as your purchase has been shipped, which will
allow you to track the status of your shipment. Shipping costs are
dependent upon the weight of the package and delivery location.
Customers are responsible for customs duties and taxes for all
International orders.
Tracking
As the
receiver it will be your sole responsibility to track your order and
submit necessary requirements to the customs or courier otherwise if the
order has been tagged as return to sender or unsuccessful delivery due
to the receiver not being able to follow-up or have not submitted the
necessary requirements or notification to the courier, we are not able
to process any refund or replacement for free and you may need to place
the order again.
Delivery
Your local customs office may require additional
documents and time to clear your package, which may delay the estimated
delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal or courier service to advise on how and where your delivery can be collected.
CANCELLATION/CHANGES
If you need to change or cancel your order, please contact us
immediately. We process and ship orders quickly (we’re fast!). Once
our warehouse has processed your order, we will be unable to make any
changes.
Please note that any orders that have already been packed or shipped cannot be cancelled.
Will I Be Charged With Customs And Taxes?
The
prices displayed on our site are tax-free in Malaysia Currency, which means you
may be liable to pay for duties and taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your
order arrives to its final destination, which are determined by your
local customs office. Payment of these charges and taxes are your
responsibility and will not be covered by us. We are not responsible for
delays caused by the customs department in your country. For further
details of charges, please contact your local customs office.